This policy is designed to ensure that you are aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein, Our goal at Waitrose Cowes LLC is to provide you with the best shipping options to your doorstep.
Processing time and Delivery time (USA & CANADA) :
It takes 2 to 3 business days ( Monday-Saturday) to process and ship your order.
The typical shipping and delivery time is usually around 5 to 10 business days (Monday – Friday) depending on the item.
Order Cutoff Time: 10.00 PM
Shipping costs: 100% Free shipping Home Delivery.
We use UPS, and FedEx Truckload to deliver the product.
Processing time and Delivery time (Outside USA & Canada) Rest of World) :
It takes 2 to 3 business days ( Monday-Saturday) to process and ship your order.
The typical shipping and delivery time is usually around 15 to 21 business days (Monday – Friday) depending on the item.
Order Cutoff Time: 10.00 PM
Shipping costs: 100% Free shipping Home Delivery.
We use UPS, and FedEx Truckload to deliver the product.
Change of Delivery Address:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at contact@waitrosecowes.com or Call Us at Live Support: (850) 855-4116
Cancellations:
There are no cancellations allowed. See the refund & exchange policy for further information.
Parcels Damaged In Transit:
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps
Customer Support
Business Address: 800 Decatur St, New Orleans LA 70116, United States
Live Support: +1 (318) 786-0801
Email: contact@waitrosecowes.com
Hours of Operation: 08:00 – 17:00 PDT